2. GENERAL TERMS & CONDITIONS OF SALE

The terms & conditions set out below apply without variation to every contract entered into by www.treadmillsonline.co.uk & associated Companies hereinafter referred to as the 'Company' for the sale of Goods, materials and services unless the variations thereto is expressly agreed to, in writing by the Company.

Acceptance: All orders accepted by the Company will be subject to these Conditions of Sale. If the Buyer issues his own Purchase Order containing Conditions of Purchase these Conditions of Sale shall be deemed to be incorporated in such Purchase Order and shall override any conflicting provision of the Purchase Order.

Pricing: All prices quoted on this web site or otherwise are valid for 30 days and are exclusive of Value Added Tax (unless stated otherwise) and carriage charges which shall be payable in addition to the price of the Goods. Prices are not guaranteed although every effort is made to maintain them.

Payment: Prices and Value Added Tax and carriage charges are strictly nett and payment is due at the time of order placement (unless stated otherwise) when the full invoice value becomes due. Payments can be made in Cash or online by Debit/Credit Card (VISA, MASTERCARD, JCB, EUROCARD, SWITCH & DELTA CARDS). Cheques can be made payable to www.treadmillsonline.co.uk.

Delivery: The delivery time stated on this web site is an estimate only and shall not be considered a contractual obligation. The Company shall not be liable for any loss or damage sustained by the Buyer due to the Company's inability to maintain the delivery times so stated. The Goods will be at the Buyers risk when delivered to the Buyer (please refer to note 1 'DELIVERY OF GOODS BY A THIRD PARTY CARRIER'). The Company's obligation to deliver Goods is subject to circumstances beyond the Company's control as (but not limited to) strike, floods, fires, machine breakdown or any other conditions of force majeure.

Specifications: Technical data, dimensions, weights & colour etc., stated within the online catalog on this web site are a guide only, and no guarantee is given or implied that Goods will conform in absolute detail to the descriptions and illustrations. The Company reserves the right to amend specifications and to withdraw Goods from its product portfolio without prior notice.

Suitability: Other than expressly stated within the online catalog or anywhere else on this web site, the Company makes no representations as to the fitness or suitability of any Goods for any purpose whatsoever. Body-Line Power Treadmills/ Commercial Treadmills/Steelflex Cardiovascular Equipment: Limited warranty cover (i.e. on a parts only basis) may apply in certain regions of the UK. These regions include Counties North of the West and East Midlands area, Counties West of Gloucestershire and Wiltshire, Scotland (including Highlands), Wales, Northern Ireland and all Offshore Isles/Channel Islands. Repairs are not charged in the first year of cover provided that any faults found have not been caused by abuse or misuse. If the latter is found then repairs are only executed once an estimate of the repair has been presented to the owner and the owner agrees on paying for the repairs.

Cancellation: You may cancel your order for a full refund prior to your order being shipped. If you cancel your order after it has been shipped, but before its received, you are responsible for any and all freight charges incurred by your cancellation. Any unpaid freight charges will be deducted from your refund.

Shortages or Damages: When the delivering carrier brings your order, count the pieces you receive and look for any noticeable damage. There is a tag on each box that states the total number of pieces you should receive. If the number of pieces you receive does not exactly match the number of pieces on the delivery note, note the number you received on the delivery note by your signature. If you see any visible damage to the equipment, note that on the delivery note next to your signature. Neither Body-Solid nor the carrier can be held responsible for shortages or damages if you do not note them on your delivery note. All damage and shortage claims must be filed with the carrier. Questions regarding shortages and damages call Body-Solid Customer Service 0845 094 0371.

Exchanges or Returns: Our exchange and return policy is simple. Call 0845 094 0371 9am to 5pm Monday through Friday, to obtain a Return Authorisation Number. (No returns or exchanges will be accepted without this authorisation number). Once you receive this number, make arrangements to send back the piece(s) you need to exchange or return. All returns and exchanges must be shipped back freight prepaid and must arrive in new condition and in the original cartons/packaging. You must contact Customer Service within 7 Days from the day you receive your shipment in order to receive return authorisation. Returns may be subject to a 15% restocking charge (please check prior to ordering). Refunds may be obtained on completed returns or for the difference in exchanges. Shipping and handling charges are the responsibility of the customer and are not refundable.

FAILURE TO OBSERVE THE CLAIMS PROCEDURE CAN INVALIDATE THE COMPANY'S CONTRACTUAL LIABILITY UNDER THESE CONDITIONS OF SALE.